Welcome to Mattat Investments. By using our services, you agree to the following Terms and Conditions. Please read them carefully.
Delivery Options:
We offer delivery services locally only when we are conducting installation and application.
Pickup Options:
Customers can pick up their orders from our Chinotimba office.
Shipping Costs:
Shipping costs are not applicable as we do not offer shipping services.
Accepted Payment Types:
We accept the following payment methods:
Payment Terms:
At Mattat Investments, we are committed to the quality of our products and offer a 100% guarantee on our craftsmanship. If there are any defects or mistakes on our part, we will provide a replacement at no additional cost.
Please Note:
We generally do not accept returns due to user errors, such as incorrect choices in sizes, designs, or colours.
IMPORTANT NOTICE:
There may be slight variations in colour and size that occur during the printing process. For example, colours may appear brighter or darker compared to the original artwork file. Additionally, shirts may vary by 1-2 centimetres in length or width from the specified size chart.
Mattat Investments reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following any changes signifies your acceptance of the updated Terms and Conditions.
Our standard turnaround time for most jobs is 24 hours, depending on the complexity and specific requirements of the task.
We accept files in the following formats: PDF, JPG, TIFF, and PNG. For optimal results, files should be submitted with a resolution of 300 DPI. Additionally, please ensure that your design includes a 2cm bleed to accommodate proper trimming.
We accept the following payment methods: Cash, EcoCash, Swipe, and Bank transfer. For large projects, we require upfront payments to ensure commitment throughout the process. We offer invoicing options for business clients, with payment due within 7 days of receiving the invoice.
Explore our Frequently Asked Questions to gain insights into our printing services and better understand our customers’ perspectives.
We stand by the quality of our work and offer a 100% guarantee on our craftsmanship. If there is an error on our part, we will provide a replacement at no additional cost. However, we do not accept returns due to customer errors, such as incorrect sizes or designs.
Yes, we offer rush services for urgent jobs. The cost will depend on the nature and size of the project as well as how quickly you need the job completed.
Absolutely! For custom projects, we provide personalized quotes based on your specific needs. You can contact us for more details or request a quote directly through our office or website.
We offer a wide range of printing services, including photocopying (colour and black-and-white), business card printing, T-shirt printing (vinyl and DTF), flyer and brochure design, letterhead and logo design, large format printing, signage, and much more.
Yes, we offer custom design services tailored to your specific requirements. Whether it’s a business card, flyer, or signage, we can create a unique design for you.
We offer local delivery for orders that require installation or application. For other orders, you can conveniently pick them up from our Chinotimba office.
We offer high-quality printing solutions for businesses and individuals. From business cards and brochures to large-format banners and custom prints, we combine state-of-the-art technology with exceptional service to meet all your printing needs.
Monday – Friday 08.00-17.00hrs
Saturday’s 08.00-13.00hrs
Sundays Closed